MFortune Casino Closure

Harry Vaughan
March 29, 2025
430 Views
Broken Slot Machine MFortune Casino stopped operations

MFortune Casino Closure: Everything You Need to Know


MFortune Casino was a well-known online casino in the UK, famous for its exclusive in-house games and mobile-friendly gaming experience. However, as of late 2024, MFortune Casino has ceased operations following regulatory actions by the UK Gambling Commission (UKGC). This article covers the reasons behind its closure, the timeline of events, and what affected players need to do.

What Happened to MFortune Casino?

MFortune Casino was operated by In Touch Games Limited, a company that managed several other online casinos in the UK. However, in 2023 and 2024, the UK Gambling Commission took enforcement actions against In Touch Games due to regulatory breaches related to anti-money laundering (AML) controls, responsible gambling measures, and transparency issues.

As a result of these regulatory actions, In Touch Games voluntarily surrendered its UKGC license in October 2024, leading to the shutdown of all its gaming platforms, including MFortune Casino.

Timeline of MFortune Casino Closure

  • October 24, 2024 – MFortune stopped accepting new registrations and deposits. Players were informed that the platform would be closing permanently.
  • November 21, 2024 – The complete shutdown of MFortune Casino took effect, making it inaccessible to all users.
  • December 2024 – Any remaining withdrawal requests were processed before final account closures.

What Should MFortune Players Do Now?

1. Withdraw Any Remaining Funds

If you had funds in your MFortune account, you should have received instructions on how to withdraw them before the closure. If you missed this deadline, contacting In Touch Games’ customer support (if still available) or the UK Gambling Commission might be necessary to inquire about any unclaimed balances.

2. Find Alternative UKGC-Licensed Casinos

Since MFortune is no longer operational, players looking for a safe and regulated alternative should consider UKGC-licensed casinos. Some reputable options include:

All these casinos are fully licensed by the UK Gambling Commission, ensuring a secure and fair gaming environment.

Vegas Paradise

✅ UK 🇬🇧
4.5/5
  • ✅ Dual licensing (UKGC & MGA) ensures high security and fair play.
  • ✅ Wide variety of games from leading software providers.
  • ✅ Strong selection of live dealer games for an immersive experience.
  • ✅ Attractive ongoing promotions and tournaments for loyal players.
  • ⛔ Some promotions come with high wagering requirements.
  • ⛔ Limited game variety compared to larger casino platforms.
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Dukes Casino

✅ UK 🇬🇧
4.8/5
  • ✅ Fully licensed and regulated by the UKGC and MGA for maximum player security.
  • ✅ Extensive game selection, including over 1,000 slots and live casino options.
  • ✅ Generous welcome bonus and ongoing promotions for loyal players.
  • ✅ Mobile-friendly platform with a smooth and responsive gaming experience.
  • ✘ Limited customer support availability outside peak hours.
  • ✘ No dedicated mobile app, requiring browser access for mobile play.
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BingoZino

✅ UK 🇬🇧
4.6/5
  • ✅ Licensed by the UK Gambling Commission for a secure gaming experience.
  • ✅ Variety of bingo games and slots available.
  • ✅ Mobile-friendly platform for gaming on the go.
  • ✅ Regular promotions and bingo tournaments enhance engagement.
  • ✘ No live casino section for table game enthusiasts.
  • ✘ Limited payment method options compared to competitors.
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Loadsa Bingo

✅ UK 🇬🇧
4.6/5
  • ✅ Fully licensed by the UK Gambling Commission, ensuring player security.
  • ✅ A variety of bingo rooms with different ticket prices and prize pools.
  • ✅ Includes slot games from reputable developers to complement the bingo experience.
  • ✅ Engaging promotions, including spin-the-wheel rewards and jackpot bingo games.
  • ✘ No live casino section available.
  • ✘ Winnings from free spins and bingo tickets are capped, limiting potential cashouts.
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Jazzy Spins

✅ UK 🇬🇧
4.6/5
  • ✅ Fully licensed and regulated for player safety.
  • ✅ Stylish 1920s jazz theme with an immersive experience.
  • ✅ Mobile-friendly platform with smooth gameplay.
  • ✅ Regular promotions and slot tournaments for extra rewards.
  • ✘ Limited live casino offerings compared to competitors.
  • ✘ No dedicated mobile app for direct access.
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Mr Slot

✅ UK 🇬🇧
4.5/5
  • ✅ Extensive slot selection from top providers.
  • ✅ Licensed by UKGC and MGA for player security.
  • ✅ Mobile-friendly platform with smooth gameplay.
  • ✅ Generous welcome bonus with free spins.
  • ✘ Limited variety of live dealer games.
  • ✘ Higher-than-average wagering requirements on bonuses.
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Why Did In Touch Games Surrender Its UKGC License?

In Touch Games faced multiple penalties from the UKGC in recent years, including fines for failing to implement proper AML procedures and responsible gambling policies. The company had been warned and fined in the past, but continued non-compliance led to the suspension and eventual surrender of its license.

By surrendering the UKGC license, In Touch Games effectively shut down all its UK-facing operations, including MFortune Casino.

Conclusion

MFortune Casino was once a popular choice for UK players, but due to regulatory issues, it has permanently closed. Players who previously used the site should ensure they have withdrawn any remaining funds and explore alternative UKGC-licensed casinos for a safe gaming experience. The online gambling industry is heavily regulated, and staying informed about casino licensing is crucial for a secure and enjoyable gaming experience.

Author Harry Vaughan

Harry Vaughan is a full-time blogger and journalist specialising in online reviews for online casinos. With 17 years of experience in the gaming industry, he has built a reputation for delivering in-depth, objective reviews while focusing on the positive aspects of each platform. His expertise extends beyond casino analysis to broader topics in online gaming, blogging, and news reporting. In recent years, Harry has dedicated his focus entirely to the online casino niche, providing well-researched content that balances industry insights with a player-friendly perspective.